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Audio Visual & UC

  • “Quality in a service or product is not what you put into it. It is what the customer gets out of it”
    Peter Drucker

  • “Treat employees like they make a difference. And they will”
    Jim Goodnight

  • “Respect is earned. Honesty is appreciated. Trust is gained. Loyalty is returned”
    Anonymous

  • “We look at our users’ interests, without our users we don’t have business”
    Jerry Yang

  • “We look at our users’ interests, without our users we don’t have business”
    Jerry Yang

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Audio Visual & UC

Business meeting in office, group Of Businesspeople In video con

User Adoption Services

Make sure that your business is not faced with under-utilisation of new technology.

Improve collaboration, drive business and reduce costs with Firefly’s User Adoption Program. Aligned with our proven methodology, we build user confidence and measure utilisation to ensure the return on your investment is delivered.

Firefly can develop a training program and materials to support usage and adoption, promoting video bridging self service, ease of use and interoprobility between a number of video/IP end points. Working with the AV or UC teams to plan and prepare sequenced roll out, training and demonstration support.

Firefly ensure all users are aware of the drivers for new technology adoption, driving down operating costs and improving collaboration. A survey for user feedback can be used to demonstrate the success of new technology implementation and perceptions around it.

Projects delivered successfully to date with Tier 1 Financial Institutions:

  • Telepresence [Immersive]
  • Self Service Video Conferencing
  • IP Telephony
  • Click to Dial
  • Play Back Apps

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