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Case Studies

Remediation Project – Skype for Business

The Challenge

The IT team at a global organisation was tasked with deploying software tools to support a key business strategy/organisational roadmap which…

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Skype for Business with Enterprise Voice

The Challenge

Following the initial phase of migration of the user population onto Skype for Business to support conferencing, the final step required…

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Cost Saving Assignment

The Brief

A large Global Investment Bank engaged Firefly’s services for an independent assessment of their current telephony platform and a review of the user’s trading floor technology requirements…

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User Adoption Programme

The Brief

Firefly were asked to provide training to support the new Visual collaboration solutions at a Global Investment Bank. The bank were deploying new Adaptive Video Conferencing Solutions to…

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User and Adoption Programme

The Brief

Firefly were asked to develop and implement a User Adoption Plan to support the implementation of an Immersive Telepresence trial…

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Trader Voice Solution Client Satisfaction Survey

The Brief

Firefly Resources were engaged by a technology provider to conduct an independent user satisfaction survey at one of the world’s largest interdealer brokers…

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Trader Voice Technology Upgrade Migration for a Tier 1 Global Investment Bank

The Brief

Firefly were asked to assist with the implementation of a User Adoption Programme to support the upgrade and migration of 1400 turrets…

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