Firefly Resources is a leading Voice Technology User Adoption and eDiscovery Specialist, providing flexible and professional services, dedicated to your business objectives. Focusing on, but not limited to: Trader Voice, eDiscovery, Skype for Business and Audio Visual & Unified Communications.
Our mission is to help our clients fully leverage their investments in technology by delivering user adoption, evaluation & regulatory services. We have developed a successful client base built on our specific expertise, commitment and flexibility, backed with a history of delivery.
Firefly have extensive experience in the Trader Voice arena and have earned themselves a well-respected reputation. Their experienced team will engage and motivate your users to fully embrace their new technology, ensuring the highest level of user acceptance – crucial in defining your project’s success.
In recent years, government regulatory bodies have increased attention on banks and city institutions resulting in high demand for internal investigations. Known commonly as eDiscovery, these are often very challenging and demanding projects that can impact your internal teams dramatically. Let Firefly deliver on time and in budget.
At Firefly, we approach User Adoption in a structured way, and as a process, with a beginning, middle and end – the delivery of training to the end user is just one component of our approach. Firefly start with a collaboration workshop to understand your organisational structure, your culture and your goals for Skype for Business.
A return on investment is key for any business introducing shared technology. Firefly will ensure you have the right individuals with the right expertise who will engage your users and make a difference to the way they adopt their technology. Using their proven and innovative approach to deliver a successful project for your business.